FAQs

What are your pieces made out of?

High Fired Ceramic Stoneware (Cone 9-10). All the glazes we use are foodsafe.

Are your mugs microwave and dishwasher safe?

All my pieces with crystals, gems and nose rings are NOT dishwasher or microwave safe. I suggest hand-washing them gently and not submerging in water. My pieces with no inclusions are completely safe, but to ensure longevity i strongly suggest that you handle them with care. Please see our No14 care guide on our blog for more info!

Do you ship worldwide?

International orders are welcome and we ship worldwide, delivery prices will vary depending on the country of destination. All orders a sent tracked for added peace of mind and security.

Theres a £80 limit to international orders!

Please keep in mind that Customs charges (import duties/taxes/clearance/handling fees) are NOT included in your order and will be payable upon delivery by the recipient. Unfortunately we cannot accurately predict what these charges might be, or pay them for you.

How do you pack your orders?

All our packaging is environmentally friendly. The packing peanuts are made out of starch and can easily be dissolved in water. We also wrap our products in hivewrap and corrugated card.

Are you up for collaborating?

Yes, I'm happy to collaborate and bring a shared vision to life. Just bare in mind that theres only one person behind No.14. I'm only able to make a small batch of pottery! I'm also happy to collaborate with my designs and illustrations. Any requests can be made via the contact form or emailed directly to augustno14@hotmail.com 

Do you except custom orders / commissions?

Most of the time! all of my time and energy is poured into August No.14's Ceramic Drops. so, most of the time I am unable to create custom works. I do make exceptions though. Please email us through augustno14@hotmail.com

What i'd need to know:

𐃢 Your vision - what you would like for me to create
𐃡 Colours used
𐃢 Your budget
𐃡 Timeline and due date

Can I buy your products in person?

You can find a few of my pieces at Jules Emporium - 5 New Road, Brighton, UK, BN1 1UF